Online Dispute Resolution
Dear Investor, your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145 dated July 31, 2023 (updated as on August 4, 2023), on “Online Resolution of Disputes in the Indian Securities Market”.
A copy of the SEBI circular
A copy of the said SEBI circular is here.
Online Dispute Resolution Circular
Master Circular for Online Resolution of Disputes in the Indian Securities Market.
From dispute to resolution — online
A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established.
Raise your dispute
Register the dispute on the ODR portal.
Online conciliation
A neutral conciliator helps both sides reach agreement.
Online arbitration
If unresolved, a binding decision is given.
Resolved
The dispute is settled through the portal.
The SMART ODR Portal
SMART ODR (Securities Market Approach for Resolution through ODR Portal) harnesses online conciliation and online arbitration to resolve disputes in the Indian securities market. It can be accessed via the following link.
Please take note
You are requested to take note of the contents of the SEBI circular. Thank you for your continued support.